Terms of use
Last amended: August 08, 2026
Welcome to FaceTrix! Please read these Terms of Use ("Terms") and our Privacy Policy before using the services offered by Mobicraft Teknoloji A.Ş. ("FaceTrix", "we", "us"). These Terms are a legally binding agreement between FaceTrix and you governing your use of the FaceTrix mobile application ("App") and related services (together, the "Services").
IMPORTANT NOTICE FOR U.S. CUSTOMERS: SECTION 15 CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLY TO YOU. PLEASE REVIEW IT CAREFULLY.
By using the Services you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
FaceTrix is a synthetic media application that uses AI to generate content. It offers two principal features:
Animate. Upload an image and provide a written instruction ("Prompt"), or choose from our preset catalogue ("Pre-sets Catalog"), and FaceTrix generates a video from that image ("Generated Content").
Face Swap. Upload an image or video (the "Target") and a separate image containing a face ("Face Content"); FaceTrix detects the faces in the Target and replaces them with the uploaded face.
Your uploads. You may only upload images or videos that depict you, or people aged 18 or over who have given you their express permission to use their likeness in this way. This applies to Face Content, Targets, and images you animate. Before each upload, you will be asked to confirm this.
Screening. Uploads, Prompts, and Generated Content are screened by automated filters operated by us or by our AI providers. Content that appears to depict a minor or a public figure, that is sexual in nature, or that otherwise violates these Terms may be rejected or blocked before delivery. These filters are imperfect and do not replace your own responsibility for what you upload and create (see Section 6).
Download and share. You may download Generated Content to your device and share it outside the Services using your device's share functionality. Content shared outside the Services leaves FaceTrix's control: we cannot retrieve, edit, or delete it, and you are solely responsible for where you share it and for complying with the rules of any destination platform.
Changes to the Services. We may change the functionality of the Services and our prices. For material changes and price changes affecting an active subscription, we will give you advance notice, and you may cancel before the change takes effect.
Feedback. If you submit feedback or suggestions, we may use them without restriction or compensation.
You must be at least 18 years of age and not barred from using the Services under applicable law. We do not knowingly permit anyone under 18 to use the Services; if we learn a user is under 18, we will terminate the account and delete the associated data. Keep your account information accurate and your credentials confidential; you are responsible for activity under your account.
The Services and FaceTrix's proprietary content, trademarks, and software ("FaceTrix Content") are owned by FaceTrix and protected by intellectual property laws. Subject to these Terms, we grant you a limited, worldwide, royalty-free, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services for your own personal, non-commercial purposes. You may not sell, copy, distribute, modify, create derivative works from, reverse engineer, or otherwise use the Services or FaceTrix Content except as expressly permitted by these Terms or by applicable law.
(a) Content you upload or create in the Services, including Face Content and Generated Content, is "User Content". FaceTrix does not claim ownership of your User Content.
(b) Licence to us. You grant FaceTrix a non-exclusive, worldwide, royalty-free, non-transferable licence to host, store, process, and modify your User Content solely to the extent necessary to operate the Services and generate the output you have requested, and to sub-license these rights to our processors solely for that purpose. We do not use your User Content to train AI models. We do not sell it or share it for advertising.
(c) Your warranties. You represent and warrant that, for every identifiable person depicted in your User Content: (i) that person is you, or you have their express permission to use their likeness in the Services; and (ii) that person is 18 or older. You further warrant that your User Content and its use in the Services will not infringe any third party's intellectual property, publicity, or privacy rights or violate any law. Uploading a person's likeness without their permission may be unlawful; we may terminate your account and preserve and disclose records to law enforcement where we believe an offence has occurred.
(d) Responsibility and removal. You are solely responsible for your User Content. You can delete your User Content at any time in the App; it is in any event automatically deleted from our systems within 30 days (see our Privacy Policy).
You may not use the Services or any Generated Content unlawfully or to infringe the rights of others. In particular, you must not:
We may remove content and restrict accounts for violations. Report violations to info@mobicraft.net.
We are not obligated to monitor the Services, but we may do so to operate them, enforce these Terms, and comply with law, and we may remove any material we find in violation or otherwise objectionable. Our automated screening (Section 1) is a best-effort safety measure: it may produce false positives and false negatives, passing it does not make content lawful or constitute our approval, and no legal responsibility transfers from you to FaceTrix. You remain solely responsible for every upload and every piece of Generated Content, including obtaining any consent required from the people depicted.
Every piece of Generated Content is created at your direction; FaceTrix does not create content on its own initiative. Your confirmation before each upload that every depicted person is you or a consenting adult, together with the AI-generation labels applied to output, form part of the record establishing that responsibility for the content rests with you. Where content is created in breach of Section 5 — including any sexual or intimate content — the person who created it bears sole responsibility and liability for it, and we will enforce these Terms against that person as described in Section 7.
Reports. Anyone may report content or conduct to info@mobicraft.net.
If you appear in content you did not consent to, you may request its removal whether or not you have a FaceTrix account, and without providing identification (we may ask for information sufficient to verify the claim). Contact info@mobicraft.net with enough detail to identify the content. We acknowledge reports within 24 hours. Where a report is validated, within 48 hours we will delete all copies stored on our systems, preserve evidence, and take appropriate enforcement action against the responsible account, up to and including permanent termination and blocking of the associated device and payment method; where the content is sexual or intimate in nature or depicts a minor, termination and blocking are automatic. We will confirm the outcome to you and, where appropriate, provide information to support your reports to third-party platforms and law enforcement. Content shared outside the Services is beyond our control, and we cannot remove it from other platforms.
Enforcement. Depending on severity, we may remove content, warn, suspend, or permanently terminate an account, and block the associated device and payment method. Violations involving sexual content depicting a person without their consent, or any content depicting a minor, result in immediate permanent termination without warning.
Child sexual abuse material. We have zero tolerance for content sexualising minors. On identifying or receiving a credible report of such material we preserve the content and account records (identifiers, hashes, IP addresses, timestamps), terminate the account immediately, report to NCMEC, the IWF, and/or the competent authority, and cooperate fully with law enforcement.
Certain features ("PRO Features") require payment via auto-renewing subscription, one-time purchase, or a lifetime plan. All purchases are billed through the Apple App Store or Google Play; we never collect or store your payment card details. By purchasing, you authorise the applicable store to charge your chosen payment method.
Subscriptions renew automatically at the then-current fee until you cancel through your App Store or Google Play subscription settings; cancellation takes effect at the end of the current billing period. For annual and lifetime plans, you will receive a renewal reminder between 30 and 60 days before the term ends, delivered by us or through the platform.
Lifetime plan. "Lifetime" means 5 years from purchase, or until Mobicraft Teknoloji A.Ş. ceases to commercially offer the Services, whichever is shorter, as also disclosed at the point of purchase. Lifetime plans are non-transferable. We will not shorten the duration stated above.
Refunds and withdrawal. If you are a consumer in the EU/EEA, the UK, or Türkiye, you may have a statutory right to withdraw from a purchase of digital content within 14 days. Because all purchases are billed by Apple or Google, refund and withdrawal requests are handled through them: for iOS purchases, request a refund from Apple; for Google Play purchases, request a refund from Google, and we may be able to assist — email info@mobicraft.net. Except as required by applicable law or the platforms' policies, purchases are final. Nothing in these Terms limits your non-waivable statutory rights as a consumer.
Consumption data. By making in-app purchases you consent to our sharing data about your usage of purchased content with Apple, solely to help Apple resolve refund requests, in compliance with Apple's policies.
If you believe content on the Services infringes your copyright, send a notice compliant with 17 U.S.C. § 512(c) (DMCA) to info@mobicraft.net, including: identification of the work and the allegedly infringing material and its location; your contact information; good-faith and accuracy statements under penalty of perjury; and your physical or electronic signature (or that of your authorised agent). Counter-notifications may be submitted under DMCA §§ 512(g)(2)–(3). We may terminate the accounts of repeat infringers.
To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless FaceTrix and its officers, directors, employees, and agents from claims, losses, and expenses (including reasonable legal fees) arising out of your unlawful conduct, your User Content uploaded or used in violation of these Terms, or your breach of these Terms — including any claims brought by a person depicted in content you created, uploaded, or shared, and any claims arising from sexual or intimate content created in breach of Section 5.
Our Privacy Policy explains how we collect, use, and share your personal information, including your rights to access and delete your data and to withdraw your facial-data consent. You may delete your data and account in the App; for help, email info@mobicraft.net.
THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT IS ACCURATE OR RELIABLE. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. THIS SECTION DOES NOT LIMIT ANY WARRANTY OR RIGHT THAT CANNOT BE DISCLAIMED UNDER THE MANDATORY LAW OF YOUR COUNTRY OF RESIDENCE.
Synthetic media acknowledgment. Generated Content is AI-generated synthetic media. You acknowledge that outputs may contain artifacts, distortions, or inaccuracies, may not resemble the source material or any person in the way you expect, and are provided for personal entertainment purposes without any guarantee of quality, accuracy, or fitness for any particular use.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER FACETRIX NOR ITS SERVICE PROVIDERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES. TO THE SAME EXTENT, FACETRIX'S TOTAL LIABILITY WILL NOT EXCEED THE AMOUNTS YOU HAVE PAID TO FACETRIX FOR THE SERVICES, OR ONE HUNDRED U.S. DOLLARS ($100) IF YOU HAVE PAID NOTHING.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, FOR DEATH OR PERSONAL INJURY, OR FOR ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE MANDATORY LAW OF YOUR COUNTRY OF RESIDENCE, INCLUDING ARTICLES 115 AND 116 OF THE TURKISH CODE OF OBLIGATIONS.
All Generated Content includes a visible label disclosing that it is AI-generated or manipulated, and carries machine-readable marking applied by us or our underlying AI providers, in line with applicable law including Article 50 of the EU AI Act. You must not remove, alter, or obscure these marks or labels (Section 5), and you must comply with any disclosure obligations that apply to your own use of the content.
(a) Governing law. These Terms are governed by the laws of the Republic of Türkiye, without regard to conflict-of-laws rules — except that, for U.S. customers, the U.S. Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement below. Nothing in this Section deprives any consumer of the protection of mandatory law of their country of habitual residence.
(b) Consumers in Türkiye. If you are a consumer resident in Türkiye, disputes are resolved by the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts having jurisdiction under Law No. 6502, and nothing in these Terms limits those rights.
(c) Consumers in the EU/EEA and the UK. You may bring proceedings in the courts of your country of habitual residence, and proceedings against you may only be brought there. You retain all mandatory consumer protections of that country.
(d) U.S. customers — arbitration agreement.
(i) Talk to us first (notice and cure). Before initiating arbitration or a small-claims action, the party raising the dispute must send the other an individualised written notice describing the dispute and the relief sought. Your notice must be sent to info@mobicraft.net with the subject "Dispute Notice" and must include your name, the email address associated with your account, a description of the dispute, and your personal signature; our notice will be sent to your account email. For 60 days after the notice is received, you and we will attempt in good faith to resolve the dispute informally, and either party may request a phone or video conference. Completing this process is a condition precedent to starting arbitration; all applicable statutes of limitation are tolled while it is under way.
(ii) Arbitration. You and FaceTrix agree that any dispute arising out of or relating to these Terms or the Services ("Dispute") that is not resolved under (i) will be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court, and you and FaceTrix each waive the right to a jury trial and to participate in a class action. Arbitration hearings will take place in the county where you live, unless we both agree otherwise. Payment of filing, administration, and arbitrator fees is governed by the AAA Rules; we will not seek to recover the fees we are responsible for, and we will pay our own attorneys' fees and will not seek to recover them from you unless the arbitrator finds your Dispute frivolous. Exceptions: either party may bring a qualifying claim in small claims court, and either party may seek injunctive relief in court to protect intellectual property rights. The arbitrator decides all issues except that entitlement to public injunctive relief must be litigated in court, stayed pending arbitration of individual claims. The arbitrator may award relief only in favour of the individual party and only as warranted by that party's individual claim, and may not preside over any class or representative proceeding.
(iii) Mass filings. If 25 or more dispute notices or arbitration demands raising similar claims are submitted by or with the assistance of the same or coordinated counsel or organisations, the AAA's Mass Arbitration Supplementary Rules will apply, together with the following batching process: each side will select up to 15 demands to proceed first as bellwether arbitrations; all other demands are stayed, with limitation periods tolled, until the bellwether arbitrations conclude; the parties will then participate in a global mediation before further batches of up to 50 demands proceed. A court of competent jurisdiction may enforce this subsection. If this subsection is found unenforceable as to a given Dispute, that Dispute shall proceed in a court of competent jurisdiction where you reside, rather than in arbitration.
(iv) 30-day right to opt out. You may opt out of this arbitration agreement (but not the rest of these Terms) by emailing info@mobicraft.net with the subject "Arbitration Opt-Out", your name, and the email address associated with your account, within 30 days of first accepting these Terms. If you opt out, or where this arbitration agreement does not apply, Disputes will be resolved in a court of competent jurisdiction.
If the class action waiver in (ii) is found unenforceable, the remainder of this arbitration agreement is null and void. This Section 15(d) survives termination of these Terms.
(e) All other disputes not subject to (b)–(d) are subject to the exclusive jurisdiction of the courts of Istanbul, Türkiye.
We may update these Terms. For material changes we will give you advance notice by email or in-app notice before they take effect; continued use after the effective date constitutes acceptance. If you do not agree, stop using the Services and cancel any subscription before the change takes effect.
We may suspend or terminate your access to the Services immediately for violation of these Terms or as permitted by law. We may also discontinue the Services (in whole or in part) or terminate any account for convenience on at least 30 days' notice; in that case we will refund the pro-rata unused portion of any prepaid subscription or lifetime plan. Upon termination, Sections 3, 4(b)–(d), 5, 6, 7, 8 (for amounts due), 9, 10, 12, 13, 14, 15, 18, and 19 survive.
Apple. For Apps acquired from the Apple App Store: Apple has no obligation to provide maintenance or support; in case of failure to conform to warranty you may notify Apple for a refund of the purchase price, and Apple has no other warranty obligation; Apple is not responsible for claims relating to the App (including product liability, regulatory non-conformity, and consumer protection claims) or for third-party IP claims; Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google. For Apps acquired from Google Play: these Terms are between you and FaceTrix only; Google is not responsible for the App and provides no maintenance, support, or warranty beyond the Google Play Terms of Service, which you must comply with.
Export. You represent that you are not located in an embargoed country or on any U.S. Government restricted-party list.
These Terms are the entire agreement between you and FaceTrix regarding the Services. If any provision is held invalid, it will be enforced to the maximum extent permissible and the remainder stays in effect — except that, for U.S. customers, unenforceability of the class action waiver voids the arbitration agreement as stated in Section 15(d). You may not assign these Terms without our written consent; we may assign them freely. Notices are given by email or by posting to the Services. Our failure to enforce a provision is not a waiver.
Force majeure. We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, war, terrorism, labour disputes, governmental action, internet or utility failures, or failures of third-party providers.
Time limit on claims. To the extent permitted by applicable law, any claim arising out of these Terms or the Services must be brought within one (1) year after it accrues or it is permanently barred. This limit does not apply where prohibited by the mandatory law of your country of residence.
For all enquiries — questions about these Terms, privacy requests, or reports of content depicting you without your consent: info@mobicraft.net. A clear subject line (e.g. "Report content", "Withdraw biometric consent", "Delete my data") helps us route your request quickly.
FaceTrix team